Frequently Asked Questions
Everything you need to know about SimpleStaff.
What makes SimpleStaff different from other scheduling tools?
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SimpleStaff is built specifically for workplaces with complex scheduling rules—union agreements, labor regulations, seniority requirements, and more. Our AI understands these constraints and generates compliant schedules automatically, so you don't have to manually track every rule.
How does the AI scheduling work?
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Just tell the AI what you need in plain English, like "2 openers Monday through Friday" or "4 closers on weekends." It creates shifts that automatically respect all your rules—rest periods, max hours, role qualifications, and seniority. What used to take hours now takes seconds.
Can SimpleStaff handle union scheduling rules?
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Absolutely. We built SimpleStaff with regulated workplaces in mind. You can configure seniority-based shift selection, mandatory rest periods between shifts, overtime thresholds, and other collective bargaining requirements. The system enforces them automatically.
Is there a free trial?
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Even better—our Free plan is free forever, with no credit card required. Sign up, start scheduling, and upgrade only if you need more features or a bigger team.
How long does it take to set up?
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Most teams are up and running in under 30 minutes. Add your employees, configure your scheduling rules once, and you're ready to go. If you have complex rules, our support team can help you get everything set up correctly.
Do I need to install anything?
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No. SimpleStaff works entirely in your web browser. It's also a Progressive Web App (PWA), so you can add it to your phone's home screen for quick access—no app store required.
What if I already have schedules in spreadsheets?
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We can help you migrate. SimpleStaff is designed to replace the spreadsheet chaos with something that actually enforces your rules and saves you time. Contact us and we'll help you make the switch.
How do my employees view their schedules?
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Employees log in to see their assigned shifts, upcoming schedules, and any updates. They get notified when new schedules are published. It's simple and mobile-friendly.
What kind of support do you offer?
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We offer email support for all plans, with priority support and dedicated account managers available on higher tiers. We're also happy to help with initial setup and rule configuration.