Scheduling6 min read

Coverage Requirements

Define minimum staffing levels for each time period to ensure you always have adequate coverage.

What Are Coverage Requirements?

Coverage requirements define the minimum number of employees you need working during each time slot. SimpleStaff uses these to:

  • Show coverage status visually on the schedule (green/yellow/red)
  • Alert you when coverage is below minimum
  • Guide AI scheduling to meet staffing targets
  • Validate shift swaps don't leave gaps

Understanding the Coverage Display

The coverage panel shows staffing levels across your schedule:

6am - 9am
5/4 staff
9am - 12pm
8/6 staff
12pm - 3pm
4/4 staff
3pm - 6pm
2/4 staff ⚠️
Green: Above minimum
Yellow: At minimum
Red: Below minimum

Setting Up Coverage Requirements

  1. 1

    Navigate to Coverage Settings

    Go to Schedule Settings → Coverage

  2. 2

    Choose Your Setup Method

    Simple Mode

    Set one requirement for the whole day, same every day

    Time-Based Mode

    Different requirements for different times (morning, lunch, evening)

    Advanced Mode

    Full control: different requirements by day, time, and position

  3. 3

    Define Time Slots

    Click "+ Add Time Slot" and set start/end times. Common patterns:

    Restaurant: 11am-2pm (lunch rush), 5pm-9pm (dinner rush)
    Retail: 10am-12pm, 12pm-5pm, 5pm-9pm
    24/7 Operation: Morning, Day, Evening, Night shifts
  4. 4

    Set Staffing Levels

    For each time slot, specify:

    FieldDescription
    MinimumRequired staff (red if below)
    IdealPreferred staffing level (optional)
    MaximumCap to prevent overstaffing (optional)
  5. 5

    Save and Apply

    Click Save. Coverage indicators will appear on your schedule.

Position-Based Coverage

Need different staffing levels for different positions? Set up position-based coverage:

Example: Restaurant Coverage

PositionLunch (11-2)Dinner (5-9)
Server3 min5 min
Cook2 min3 min
Host1 min2 min
Busser1 min2 min

To enable: Go to Schedule Settings → Coverage → Enable Position-Based Coverage

Day-Specific Coverage

Different days often have different needs. Set varying requirements by day of week:

Time SlotMon-ThuFriSatSun
Morning3454
Afternoon4686
Evening3564

Coverage Alerts

Get notified when coverage falls below minimum:

📧

Email Alerts

Daily summary of coverage gaps

🔔

Push Notifications

Instant alerts for critical gaps

🚫

Block Understaffed Publishing

Warn before publishing with gaps

Pro Tips

💡

Review Historical Data

Use past sales or foot traffic data to inform your coverage requirements.

💡

Buffer Time

Add overlap time between shifts to ensure smooth handoffs.

💡

Seasonal Adjustments

Create separate coverage profiles for busy and slow seasons.

Need help setting up coverage?

Contact Support