Managing Availability
Help employees set when they can work, and use availability data to create better schedules.
What is Availability?
Availability tells managers when employees are able to work. It's different from time-off requests:
Availability
- • Recurring weekly pattern
- • "I can work Mon-Fri, 8am-6pm"
- • Sets general availability
- • Used by AI scheduling
Time-Off Request
- • Specific dates
- • "I need Dec 24-26 off"
- • One-time exception
- • Requires approval
For Employees: Setting Your Availability
- 1
Open your Profile
Tap your profile icon, then go to "Availability"
- 2
Select each day
Tap on a day to set your available hours
Monday8:00 AM - 6:00 PMTuesday8:00 AM - 6:00 PMWednesday8:00 AM - 6:00 PMThursdayNot AvailableFriday12:00 PM - 8:00 PMSaturdayAll DaySundayNot Available - 3
Set preferred hours
Optionally specify how many hours per week you'd like to work
Min:20 hrsMax:40 hrs - 4
Save your availability
Your manager will see this when creating schedules
Keep It Updated
Update your availability whenever your schedule constraints change (new class, childcare changes, etc.)
Availability Types
Available
Can be scheduled during these hours. AI will prioritize these times.
Preferred Not To
Would rather not work, but can if needed. AI uses as last resort.
Not Available
Cannot work during these times. Will not be scheduled here.
For Managers: Using Availability
📊 View Team Availability
See everyone's availability at a glance:
- 1. Go to Schedule → Team View
- 2. Toggle "Show Availability" on
- 3. Available times are highlighted in green
✨ AI Uses Availability
When using AI auto-fill:
- • Employees are only assigned during available times
- • Preferred not to times are used only if needed
- • Not available times are never assigned
⚠️ Conflict Warnings
If you manually schedule outside availability:
- • Yellow warning for "preferred not to" times
- • Red warning for "not available" times
- • You can override, but should confirm with the employee
Team Availability Settings
Configure how availability works in Team Settings → Availability:
Require availability submission
Employees must set availability before scheduling
Availability change deadline
How far in advance changes must be made
Manager approval required
Availability changes need manager approval
Block scheduling outside availability
Prevent assigning shifts when not available
Temporary Availability Changes
Need to change availability for just one week? Use temporary overrides:
- 1Go to Profile → Availability
- 2Click "Add Temporary Override"
- 3Select the date range
- 4Set the special availability for those dates
- 5After the dates pass, normal availability resumes
Related Articles
Need help with availability?
Contact Support