Performance Tracking
Monitor scheduling-related performance metrics for your team.
Performance Metrics Overview
SimpleStaff tracks scheduling-related metrics that help you understand employee reliability and engagement. These insights help with scheduling decisions and identifying patterns.
Note: Performance tracking focuses on scheduling metrics like attendance and punctuality. For comprehensive performance reviews, integrate with your HR system.
Key Metrics Tracked
Attendance Rate
Percentage of scheduled shifts worked vs. missed (excluding approved time-off).
Punctuality Score
Tracks late arrivals and early departures when time tracking is enabled.
Shift Swap Patterns
How often an employee initiates swaps, picks up extra shifts, or drops shifts.
Schedule Adherence
How closely actual worked hours match scheduled hours.
Availability Reliability
How often their submitted availability matches actual availability when scheduled.
Viewing Performance Data
Individual Employee View
Go to an employee's profile → Performance tab to see their metrics and trends.
Team Dashboard
Go to Team → Performance to see metrics for all employees side-by-side.
Reports
Go to Reports → Performance to generate detailed reports with date ranges and filters.
Performance Insights
SimpleStaff provides automated insights based on performance data:
⭐ Top Performers
Identifies employees with consistently high attendance and punctuality.
⚠️ Attendance Concerns
Flags employees with declining attendance patterns.
📈 Trend Analysis
Shows improving or declining performance over time.
Using Performance in Scheduling
Performance data can optionally influence scheduling decisions:
AI Scheduling Consideration
When enabled, AI scheduling can prioritize reliable employees for critical shifts.
Preferred Shift Assignment
High performers can be given priority for preferred shifts (similar to seniority).
Visual Indicators
See performance indicators when manually assigning shifts.
Note: Using performance metrics in scheduling is optional and should align with your company policies and any applicable regulations.
Configuring Time Periods
Choose how performance is calculated:
Privacy Settings
Control who can see performance data:
Managers: Can view their direct reports' performance
Employees: Can optionally view their own metrics (configurable)
Comparisons: Team comparisons can be hidden or anonymized
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Questions about performance tracking?
Contact Support